At the time the research was conducted, the company's policy was based on the Infant Food Manufacturers (IFM) Rules of Responsible Conduct (RRC). This policy omitted many provisions of The Code. The only policy commitments included in the RRC that were fully aligned with The Code were those related to Article 10 on ‘Quality’.
RB/MJN’s management systems appeared to be consistently applied globally. Given that its policy lacked many commitments, consequently, approval procedures for these were absent. The company seemed to have a system for communicating its policy to all relevant employees and training programs in place. However, instructions to staff seemed to be developed inconsistently.
RB/MJN was one of three companies to score zero on BMS 2 but its score is based only on the Thailand assessment as it does not sell products in Nigeria.
More details on BMS 2 can be found in the respective in-country assessment report here.
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